MIST OF DREAMS
Mist Lamps

 
 
 
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Frequently Asked Questions

Can the mist maker generate mist in distilled water or pure water?
The mist maker can not generate mist in distilled water or pure water when there is a water level sensor switch.

A) The water should have a certain amount of conductive material so it can stop working automatically when the water is below the sensor switch. The main reason is to protect the ceramic disc from burning out.

B) When the mist maker is the model without  a sensor switch, it has a lower requirement of electrical conductivity in the water. However, a sensor switch can protect the mist maker and make sure it can stop working when the water level goes down too low.

 

Is the ultrasonic vibration harmful to human beings or animals?
The ultrasound frequency is around 1.7 MHz. That is over the audible range and it won't affect the hearing; The working power of the mist maker is 28.8W. It produces an ultrasonic energy that goes up 85mm above the mist maker, but does not affect any other areas.

 

Are the anions or mist  harmful to human beings or animals?
The mist maker use electrical ultrasonic vibration to produce mist with a large number of anions, but the mist is just normal water vapor mist and there is no harm. The anion can clean and freshen the air, but if you put your hands near the surface of the mist maker, the high frequency can hurt your hands (it's not electric shock )

 

Ok, I'll Bite - What are anions?
Negatively charged ions are known as anions and positively charged ions are called cations.
(Cation is pronounced "cat eye on", not "kay shun".)

p.s. In Greek mythology, Ion was a son of Xuthus and Creusa.
      He founded the Ionian race and became a king of Athens.

 

Help with Solving Problems

My Cat broke the bowl......what to do!

Don't worry, we do sell just the bowl.

click here to go to the parts order page.
 

After putting in aromatherapy oils, my unit does not mist anymore!

Please only use the best oils. The oil that you use, once dropped on the water should immediately spread across the water and not clump together or worse, sink. If the oil clumps or sinks, there are impurities in the oil that my clog up the mist maker, especially the water level detector.

Carefully wash the water level detector with water taking precaution not to break the detector. In the worse case, use one or two drops of vinegar on the rubber water level detector to clean it.

Also clean the ceramic disk.

You only need to put in one or two drops of oil each time. The atomizer (mist maker) will vaporize the oil like it vaporizes the water, so in 20 seconds, the fine smell will come out.

 

The lights and mist do not come on!

Your unit may be equipped with a switch.
Please make sure that the switch is ON.
Please check all the connections including the one to the wall.
If everything looks OK, and the lights and mist LED still do not come on, then there may be a problem with the:
 - Switch
 - Transformer
 - Unit may have been struck by a power surge and unit is blown out.

You may need a replacement unit.  click here to go to the parts order page.

 

The lights come on, but there is no mist!

1)Your unit may be equipped with a switch. Please make sure that the switch is ON.
The possible reasons are:
The water level is not high enough  i.e.  below the sensor switch.
Please add more water. (right above the sensor)
 

The rubber tube of the sensor switch split out or is damaged.
unplug the unit.
I
f the rubber tube is damaged or split out, you can apply a water-proof paste/glue to the damaged area when it is dry enough. Notice: Do not fix with a thick glue as that may render the water level sensor insensitive. Apply only lightly just to waterproof  the damaged area.
 

The ceramic disc is damaged
    click here to go to the parts order page to get a replacement unit.

Please make sure that you do not touch the water level detectorThe water level detector may look like a small rubber handle or a small ball on a rod.
Make sure that the water level is slightly above the water level detector.
Remember 
not to overfill -  this will make the mist maker bubble and loose the misting effect.
When the water level is correct, the mist maker should come on immediately.

 

the mist maker does not generate mist but only sprays water.

The possible reasons are:
The water quality is bad
Change to clean tap water and put the water to the level just above the water level detector.
 

There is some oil in the water that led to a big water tension problem which affects the mist maker.
Do not put too much oil into the water, only one to two drops
 

There is too much sediment on the ceramic disc.
Clean the ceramic disk with a q-tip.
 
Water level is too high-over the water level detector.
Remove some water until the water level is just above the water level detector.
 
The ceramic disc is damaged or is due for replacement.
click here to go to the parts order page to get a replacement unit.



the mist maker still doesn't generate mist but only sprays water.

You may need to put some vinegar into the water regularly (0.2 ml vinegar to 1 liter water) so as to break the water tension.

Vinegar NOT soap!!
 

 

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